Terms and Conditions
Mississauga’s Most Trusted MediSpa
Booking an Appointment
A credit card is required to secure an appointment. By booking an appointment you are agreeing to our cancellation policy. If an appointment is missed or canceled without 48 hours notice, the credit card that is used to secure the appointment will be charged 50% of the cost of the treatment that was booked.
Cancellation Policy
In order to provide you and other clients with outstanding quality of service including timely appointments, we have introduced a 48-hour cancellation policy. Kindly review the booking and cancellation information below. Please note that by booking an appointment you are accepting the conditions of our cancellation policy.
Any cancellation without minimum 48 hour notice or no show will be charged 50% of the cost of treatment that is booked before the next appointment(s) can be booked. We are known as exemplary service providers and we want to keep our patients’ experience on the highest level. This new cancellation policy will help us to help you better. If you have any questions or concerns, please call us at 905-602-9277
Arriving
Please arrive 15 minutes early for your treatment, it is in your best interest. This will give you plenty of time to check in, use the restroom, and fill out any necessary forms. Arriving late will rob you of precious treatment minutes as each session will be finished exactly on time as a courtesy to the next client. We fully understand that sometimes being late is outside of your control. We will always do our very best to accommodate late arrivals by performing the most complete treatment possible in the time remaining. Unfortunately, arriving too late to perform the scheduled service will result in full charges (equivalent deductions from gift certificates) without the opportunity to reschedule. For this reason we recommend that you plan your relaxing visit to our Clinic accordingly so you can experience the full benefit of your treatment.
Refund Policy
LaserPro Med Spa’s refund policy is that no refunds will be issued once an initial purchase has been made. If a treatment is declined, the purchaser may receive the full amount in house credit* toward alternative treatments.
Only the amount paid is redeemable towards house credit taking into account discounts that were taken at the time of original purchase. When treatment packages are used the full cost of each treatment will be deducted from the amount paid and the remaining balance is what will be available for redemption toward house credit if other treatment options are pursued.
*House credit has no cash value and may only be redeemed towards services by LaserPro Med Spa.
Thank you very much for your understanding and cooperation.
